Please call 413.263.6500 and dial “2” to make an appointment.
NO WALK INS
Click here to visit the IRS Free Tax Preparation web page for more information on qualifications.
You must bring the following to your appointment:
| Original Social Security Card for Taxpayer and everyone else that will be included on return |
| Valid Picture ID—Need from both if Married filing jointly |
| Health Insurance Information (Form 1095 A ,B, or C) |
| ANY INCOME INFORMATION OR TAX DOCUMENTS THEY HAVE RECEIVED: |
| Employment Information (All W-2’s) |
| Unemployment (1099-G) |
| Social Security (SSA-1099) |
| Retirement Income, Pensions, IRAs, Disability Income (1099-R) |
| State income tax refund/ Gambling Winnings (1099-G) |
| College Tuition/Payment Information (1098-T) |
| Interest/Dividends (Forms 1099-INT, 1099-DIV) |
| Self Employment Income (1099-MISC, 1099-NEC) |
| Social Security or Railroad Retirement (Forms SSA-1099, RRB-1099) |
| If 65+ and want circuit breaker—must bring real estate bill and water/sewer bills for the entire year |
| Bank account information for Direct Deposit |
The Volunteer Income Tax Assistance (VITA) program provides free income tax preparation to Hampden County residents earning $69,000 or less in tax year 2025. VITA helps ensure that households take advantage of the Earned Income Tax Credit (EITC), the Child Tax Credit (CTC), education credits, and more.
This program saves low-income families millions of dollars by taking advantage of tax credits and preparing tax returns FREE of charge to those that qualify.
Basic Massachusetts or Connecticut state tax returns are prepared along with federal tax returns.
Tax appointments are available by APPOINTMENT ONLY—starting on January 20, 2026.
To make an appointment, call us at 413-263-6500 Option 2.
Click here for a list of required documents to bring to your appointment.
Volunteer & Internship Opportunities
In FY2025, we trained 30 volunteers, among them students from area colleges and universities, retirees and community residents. VITA has maintained a collaborative partnership with local colleges and universities including Western New England University, Bay Path University and Springfield Technical Community College as referrals for both volunteers, taxpayers and training facilities.
Looking for an opportunity to learn valuable skills & make an impact?
Email Terryl Wilson or call (413) 263-6500 ext. 6609 to become a tax preparation intern or volunteer. You can also visit our employment page to learn more.